Credibility and Brand Recognition
With strong endorsements and national brand recognition, significant and continuous exposure is gained each year through the information and materials we provide to consumers. Our national toll-free number and website information are available 24/7, enabling consumers to be directed to an NFCC Member Agency for professional help. Respected financial experts and community organizations such as Jean Chatzky, Suze Orman, and United Way Worldwide recommend the NFCC and our members for professional and consumer-centric assistance.

National Locator Lines
Our locator line, CARD Act locator line, and online agency locator system provide consumers with 24/7 access to member agencies based on both the type of service requested, and the channel of service preferred (in-person, telephone, or Internet).

Legislation and Regulation
The NFCC maintains an active dialogue with federal agencies, and congressional offices to ensure that the consumer's voice is represented in relevant legislation. In recent years with changes to the bankruptcy law and the arrival of the housing crisis the NFCC stepped forward to provide leadership for its membership through capacity-expansion funding, legislative and regulatory information, and consumer educational materials. NFCC Members comprise the great majority of Executive Office for United States Trustees (EOUST)-approved organizations to provide bankruptcy related counseling and education services to consumers.

Strategic Partnerships
The NFCC seeks and establishes favorable partnerships with prominent organizations such as the Bank of America Charitable Foundation, Coast Guard Military Assistance, United Way Worldwide, and the National Association of Hispanic Real Estate Professionals (NAHREP). As a result we come endorsed to their members representing millions of consumers.

Creditor Relations
We maintain ongoing relationships with key financial institutions at a variety of levels. In addition to direct interaction with individual creditors we collaborate via the NFCC Advisory Council, which includes representatives from the top 10 creditors, on both process and policy issues significant to the credit counseling sector.

Grants
The NFCC seeks funding on many fronts and researches the availability of grants for service. The NFCC housing, foreclosure, and reverse mortgage counseling efforts provide ongoing funding to our participating agencies for these services. On the housing front the NFCC, as a national Intermediary for foreclosure-prevention counseling, is a top recipient of government funding. We work closely with the US Department of Housing and Urban Development (HUD), and NeighborWorks America to match NFCC programs to their goals thus maximizing your chances of earning grants.

Media Relations
The NFCC is the primary source for news and information in the credit counseling sector. Every major news outlet, including USA Today, The Wall Street Journal, and CNN seek our comments and perspective. In 2010, the NFCC had close to 16,000 media placements in television, radio, newspaper and Internet mediums throughout the country.

Member Communications
NFCC Members gain access to credit counseling sector and organizational news and information through broadcast email communications and two newsletters: NFCC eNews and Notables. The Member Services section of the NFCC website provides members with exclusive information and valuable resources.

Networking
We recognize your need to connect with other agencies to discuss issues and challenges you face, and to celebrate the hard work you accomplish on behalf of troubled consumers across the country. We provide our members with education and networking opportunities through our Annual Leaders Conference, webinars, conference calls, and online forums. These opportunities facilitate discussions and forums with sector peers, major creditors, advocacy groups, and government officials.

The NFCC provides the tools and resources to help your agency succeed in its mission. To learn more about joining the NFCC contact Gail Cunningham, Vice President of Membership & Public Relations, at gcunningham@nfcc.org.