Phone Home Go to NFCC.ORG About NFCC Member Agencies Personal Plans & Solutions Take the First Step Credit 101 Consumer Tips Returning Clients Contact Us En Español Site Search In Person Phone Internet Our Member agencies provide individual, confidential counseling by phone. Phone Appointment Information These offices are staffed by professional Certified Consumer Credit Counselors who provide personal assistance to people who need help with stressful financial situations. Our certified counselors are people who care about you and your community.